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City’s eServices offline on 1 May 2026

28 April 2026

The City of Cape Town would like to inform residents and the public that the City’s eServices portal will be unavailable from midnight on Friday, 1 May 2026 to 07:00 on Saturday, 2 May 2026, to allow for scheduled maintenance.

The City will be conducting scheduled system maintenance on the aforementioned dates. 
 
The following e-Services will be temporarily unavailable as a result:

  • Careers
  • Contraventions
  • Conveyancing
  • Debt Management Collections
  • Development Management
  • E-Billing
  • Energy Services
  • Environmental Health
  • E-Procurement
  • Events Permitting
  • Events Support and Management Application
  • Facilities Booking
  • Fault reporting/Service requests tool
  • Informal Trading Bays (ITPS) - Informal Trading Permit Solution
  • Municipal Accounts: Account statements, Smartmeter
  • Online Rebates
  • Online Valuation Objections
  • Rates Clearance
  • Vehicle Licensing
  • Work Order Management

Please make use of the following communication channels for urgent requests:

Water and sewer-related

Email: water@capetown.gov.za

SMS: 31373

WhatsApp 060 018 1505

Public Emergency Communication Centre (PECC)To report emergencies, please dial 021 480 7700
Blocked stormwater drains and potholes

Phone 0860 103 089

Email: Transport.Info@capetown.gov.za  

Electricity 

Email: power@capetown.gov.za

SMS: 31220

WhatsApp: 060 018 1505

Accounts and general inquiriesEmail: accounts@capetown.gov.za


USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Game, Makro, Builders Warehouse, Woolworths and Spar shops, online at www.easypay.co.za  or www.powertime.co.za  as well as via your internet banking facility: select the City of Cape Town as a bank-listed beneficiary on your bank’s website and use only your nine-digit municipal account number as reference.
 
Payment of pre-due date traffic fines: www.paythat.co.za.
Payment of motor vehicle licences: www.capetown.gov.za/vehiclelicensing  
For payment arrangements: payment.arrangements@capetown.gov.za
For indigent applications: indigent.relief@capetown.gov.za
For more information on QR code payments, please see the user guide: https://bit.ly/3MhZXgT
For more information on the City’s payment and support options, please visit: https://bit.ly/CCT_PaymentSupport

End

Published by:
City of Cape Town, Media Office

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